Bitara - Terms of Service

Terms of Service

Last Updated: May 21, 2025

Please read these Terms of Service ("Terms") carefully before using the Bitara platform, mobile application, or any associated services (collectively, the "Platform"). These Terms constitute a legally binding agreement between you ("User", "you") and Bitara ("Bitara", "we", "our", "us").

By registering an account, accessing the Platform, or executing any trade, you agree to be bound by these Terms in their entirety. If you do not agree, do not use Bitara.

1. Eligibility

1.1 Age Requirement

You must be at least 18 years old (or the age of legal majority in your jurisdiction, whichever is higher) to use Bitara. By agreeing to these Terms, you represent and warrant that you meet this requirement.

1.2 Jurisdictional Restrictions

Bitara services are not available to residents or nationals of jurisdictions where cryptocurrency trading or the specific financial products offered are prohibited, restricted, or require regulatory approval not held by Bitara. This includes, but is not limited to, jurisdictions under comprehensive OFAC, UN, or EU sanctions. It is your sole responsibility to ensure that using Bitara is legal in your jurisdiction.

1.3 Capacity

You represent that you have full legal capacity to enter into this agreement, and that you are not acting on behalf of any sanctioned person or entity.

2. Account Registration and Security

2.1 Account Creation

You must provide accurate, complete, and current information during registration. You agree to maintain and promptly update your account information. Each person may hold only one account; duplicate accounts may be terminated.

2.2 Identity Verification (KYC)

Access to certain features (deposits, withdrawals, higher trading limits) requires successful completion of our Know Your Customer (KYC) verification process. You authorize us to verify your identity using third-party services. Failure to complete KYC may result in account restrictions or termination.

2.3 Account Security

You are solely responsible for safeguarding your login credentials and private keys (where applicable)
You must enable Two-Factor Authentication (2FA) — Bitara strongly recommends authenticator-app-based 2FA over SMS
You must notify us immediately at security@ognimohub.com if you suspect unauthorized access
Bitara is not liable for losses resulting from your failure to secure your account credentials

2.4 Account Sharing Prohibited

Your account is personal and non-transferable. Sharing, selling, or transferring your account to any third party is strictly prohibited and may result in permanent termination.

3. Trading Services

3.1 Spot Trading

Spot trading involves the purchase and sale of cryptocurrencies for immediate settlement at current market prices. You acknowledge that cryptocurrency prices are highly volatile and that spot trades are executed at prices determined by the prevailing order book at the time of execution.

3.2 Futures Trading

Futures contracts are derivative instruments that allow speculation on the future price of a cryptocurrency. Key terms:

Leverage: Available up to maximum limits set by Bitara (which may change without notice). Higher leverage amplifies both gains and losses
Margin: You must maintain sufficient margin to hold open positions. Failure to do so will trigger liquidation
Liquidation: If your account equity falls below the maintenance margin threshold, your position(s) will be automatically closed. You may lose your entire margin
Funding Rates: Perpetual futures positions are subject to periodic funding rate payments between long and short holders

Futures trading carries a significant risk of loss and is not suitable for all users. You may lose more than your initial deposit in certain configurations.

3.3 Binary Options Trading

Binary options are fixed-return financial instruments. You predict whether an asset's price will be above or below a strike price at a defined expiry. Key terms:

The maximum loss on any binary trade is the amount you invest in that trade
Returns are fixed and disclosed prior to trade entry
Binary options are a high-risk product; the majority of retail traders lose money
Availability of binary options is subject to regulatory restrictions in your jurisdiction

It is your responsibility to confirm that trading binary options is legally permitted in your country before using this feature.

3.4 Peer-to-Peer (P2P) Trading

The P2P marketplace facilitates direct trades between users. Bitara acts as an escrow agent only and is not a party to P2P transactions. You acknowledge:

You are solely responsible for verifying your counterparty's payment before releasing crypto from escrow
Bitara's P2P dispute resolution is a good-faith mediation service; Bitara's decision in disputes is final and binding
You must not engage in payment reversal fraud, chargeback abuse, or any fraudulent payment methods on P2P
Bitara reserves the right to withhold funds pending investigation of disputed transactions

3.5 Copy Trading

Copy trading allows users ("Followers") to automatically replicate the trades of experienced traders ("Master Traders").

Past performance of Master Traders does not guarantee future results
Followers bear full financial risk of copied trades; losses are real and not reimbursed by Bitara
Master Traders must comply with Bitara's Master Trader Agreement and cannot manipulate their metrics
Bitara may remove any Master Trader from the program at its discretion
Copy trading is subject to proportional allocation based on your available balance and the Master Trader's position sizing

4. Fees and Charges

Trading Fees: Maker and taker fees apply to all trades. Current fee schedules are published at per coin pair.
Withdrawal Fees: Network (gas/miner) fees apply to crypto withdrawals. Fees are deducted from the withdrawal amount or charged separately as disclosed
Funding Fees: Applicable to futures and leveraged positions as described in Section 3.2
Inactivity Fees: Accounts with no login activity for 12 consecutive months may be subject to a monthly inactivity fee as disclosed in the fee schedule
All fees are non-refundable once a transaction is executed, except where a clear platform error occurred

5. Deposits and Withdrawals

5.1 Cryptocurrency Deposits

Only send assets to deposit addresses on the correct blockchain network. Sending assets to an incorrect network address may result in permanent, irrecoverable loss. Bitara is not responsible for losses from incorrect network selection.

5.2 Withdrawals

Withdrawals are subject to KYC completion and AML screening
Bitara may delay or suspend withdrawals for security reviews, regulatory holds, or suspected fraud
Minimum withdrawal amounts apply and are shown at the time of withdrawal
Withdrawal requests once submitted cannot be cancelled if they have been broadcast to the blockchain

5.3 FATF Travel Rule

For transfers above applicable thresholds, Bitara may collect and transmit originator and beneficiary information to comply with FATF Recommendation 16 (the Travel Rule).

6. Prohibited Activities

You agree not to use Bitara for any of the following:

Money laundering, terrorist financing, or any illegal financial activity
Market manipulation, wash trading, spoofing, layering, or any deceptive trading practice
Unauthorized use of another user's account or impersonation
Using bots, scripts, or automated tools to gain unfair advantage without Bitara's written consent
Attempting to hack, reverse-engineer, or disrupt the Platform's systems
Using the Platform in jurisdictions where it is legally prohibited
Providing false KYC documentation or misrepresenting your identity
Circumventing trading limits, leverage caps, or risk controls
Engaging in P2P fraud, chargeback schemes, or payment reversal abuse
Any activity that violates applicable laws, regulations, or third-party rights

Violation of this section may result in immediate account termination, forfeiture of funds, and referral to law enforcement.

7. Intellectual Property

All content, technology, trademarks, logos, and software on the Bitara Platform are owned by or licensed to Bitara. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Platform for personal, non-commercial trading purposes only. You may not copy, modify, distribute, sell, or create derivative works of any Bitara intellectual property.

8. Risk Disclosure

Trading digital assets and derivative products carries significant financial risk. You acknowledge and accept:

Cryptocurrency markets are unregulated in many jurisdictions and subject to extreme volatility
You may lose your entire invested capital, and in leveraged trading, potentially more
Past performance is not indicative of future results
Technical failures, network congestion, or smart contract bugs could affect your trades
Regulatory changes may restrict or prohibit the use of certain products at any time
Bitara does not provide financial, investment, tax, or legal advice. Nothing on the Platform constitutes investment advice
You should only trade with funds you can afford to lose

9. Limitation of Liability

To the maximum extent permitted by law:

Bitara's aggregate liability to you for any claim shall not exceed the greater of (a) the fees you paid to Bitara in the 3 months preceding the claim, or (b) USD $100
Bitara is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of trading opportunities
Bitara is not liable for losses caused by: market volatility, force majeure events, third-party service failures, internet outages, or regulatory actions
Bitara does not guarantee uninterrupted or error-free operation of the Platform

10. Indemnification

You agree to indemnify, defend, and hold harmless Bitara and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any law or third-party rights; (d) any false or misleading information you provide to Bitara.

11. Account Termination

11.1 Termination by You

You may close your account at any time by following the account deletion process described in our Account & Data Deletion Policy. Before closing, you must withdraw all available balances.

11.2 Termination by Bitara

We reserve the right to suspend, restrict, or permanently terminate your account at our discretion, including (but not limited to) cases of:

Violation of these Terms or any applicable law
Failure to complete KYC/AML requirements
Suspected fraud, market manipulation, or illicit activity
Regulatory requirements mandating cessation of service in your jurisdiction

In cases of termination, we will use reasonable efforts to allow withdrawal of undisputed balances within a reasonable timeframe, subject to regulatory holds.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction of Bitara's incorporation, without regard to conflict of law principles.

12.2 Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Platform, the parties agree to first attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with internationally recognized arbitration rules.

Nothing in this section prevents Bitara from seeking injunctive or other equitable relief for intellectual property infringement or security breaches.

12.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only. You waive any right to participate in a class action lawsuit or class-wide arbitration against Bitara.

13. Changes to These Terms

Bitara reserves the right to update these Terms at any time. We will provide at least 30 days' notice of material changes via in-app notification and email. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must cease using the Platform and close your account.

14. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy, Trading Policy, and any product-specific agreements, constitute the entire agreement between you and Bitara
Severability: If any provision is found unenforceable, the remaining provisions continue in full force
Waiver: Failure to enforce any right does not constitute a waiver of that right
Language: These Terms are provided in English. In case of conflict with any translated version, the English version prevails
Contact: support@ognimohub.com

Bitara — Empowering Digital Asset Traders Worldwide — ognimohub.com